Skype for Business error SIP/2.0 503 Service Unavailable

By |March 22nd, 2017|

I recently worked on a project where the client was attempting to configure a SIP trunk between an Avaya IP-PBX and Skype for Business Server to enable Dial-in Conferencing. All inbound calls were being rejected with a SIP/2.0 503 Service Unavailable error message.
The Windows Event Log showed the calls were being dropped due to an […]

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SCOM 2016 Agent (MMA) crashing legacy IIS Applications

By |March 15th, 2017|

I have recently deployed a SCOM 2016 solution for a customer.  Yesterday, we were informed of an issue where the agent would ‘break’ the IIS Application Pool and this typically presents itself when IIS is restarted.

The issue is linked to APM (Application Performance Monitoring) and this issue occurs even if APM is not enabled in SCOM.

The […]

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Why upgrade to SCOM 2016 when I can use OMS?

By |March 9th, 2017|

So, you are currently running with SCOM 2012 R2 and you have heard about this superb offering called OMS (Operations Management Suite) and you are currently scratching your head thinking…”If OMS does all this wonderful stuff, why should I bother upgrading to SCOM 2016?”.  Or maybe you are wondering why you are using SCOM at […]

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On Public Folders and what to do with them …

By |February 17th, 2017|

As a UC Consultant, I’m often called to deal with some tricky migrations but last week I was asked to deal with a complex situation.

I was visiting a customer who was still maintaining an older legacy Exchange environment because of the Public Folders and their access and this customer now wanted to move the data […]

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The Middle Man in Office 365

By |January 27th, 2017|

So a customer has purchased Office 365… what do they do next? Roll-out Exchange and Skype for Business of course!

What about the rest of the amazing features on offer?

Risual spotted the gap and acted! We now offer a service to Office 365 customers to help develop their understanding of the features within Office 365 and […]

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Windows 10 Mobile – Unexpected complex password requirements

By |January 26th, 2017|

Whilst working with a customer to review their Windows Phone 8.1 configuration policies in preparation for upgrading to Windows 10 Mobile I came across an issue.

My customer is using Intune Hybrid and aligns end users into “risk profiles” based on their job function. Each of the risk profiles has a different set of MDM […]

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What’s new with SCOM

By |January 20th, 2017|

So over the last few months, there have been some exciting and welcome updates reported about SCOM that I wanted to pull together in this blog.

Firstly, here are some of the changes to what is, and what is not supported:

SQL Server 2012 SP3 – Microsoft have now confirmed that they support SQL Server 2012 SP3 with SCOM […]

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Multiple instances of SQL Server with Azure ILB

By |January 18th, 2017|

With the announcements at Ignite 2016 came support for multiple Virtual IP addresses on an Azure Internal Load Balancer (ILB).

This was quoted as
“Another use case is SQL Always On with Multiple Listeners which is now available in Preview. You can also host multiple availability groups on the same cluster and optimize the number of active […]

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Azure SQL Server Internal load balancer and RPC with 2012 Availability Group

By |January 16th, 2017|

Whilst installing an Azure SQL Server Availability group for System Centre Operations Manager 2012 I ran into an error in the SCOM Installer that Indicated that the Installer could not connect to the SQL Server.

Whilst performing a SQL Server trace it became apparent that the SCOM Service account was connecting to the SQL Server Instance […]

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What is Azure DevTest Labs?

By |January 12th, 2017|


Azure DevTest Labs allow a business to develop/test applications quickly and save money in the process. As the stress of developing, testing and publishing applications quickly continues to rise, Azure DevTest Labs provide a unique and innovative way to reduce the time it takes to go from design to production. Using DevTest Labs will not only provide the ability […]

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